We are committed to providing our services in ways that respect the dignity and independence of people with disabilities. Our dedication to accessibility and meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standard Regulation (IASR) is outlined in the following documents:

Feedback is welcome

We welcome your inquiries and feedback about accessibility and our efforts at meeting the AODA and the IASR. Please contact us by:


Workplace insurance issues
Toll free: 1-800-435-8980  (Service in English)
Toll free: 1-800-661-6365  (Service in French)


1-866-445-3092  (TTY)


Health and safety reprisal issues
1-855-659-7744  (Toll Free)
416-212-5335  (Toronto)
647-723-2089  (Fax)

Copies of this policy

If the Office of the Worker Adviser (OWA) is required to provide a copy of this policy to a person with a disability, the OWA will give the person this document, or the information contained in it, in a format that takes into account the person’s disability. Alternatively, the person with a disability and the OWA may agree on a different format for the document or information.