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WSIB Work Reintegration Complaints Office
WSIB has introduced a new Work Reintegration
(WR) Complaints Office. The office assists workers who have
a complaint about the quality of the services in their work
transition (WT) program. In particular, the office will assist
with complaints about external service providers, such as
public and private colleges, employment placement / retention
service providers and vocational / functional assessment providers.
Workers are asked to speak with their Case Manager or WT
Specialist about their concern before contacting the WR Complaints
Office.
The WR Complaints Office cannot make or overturn decisions
related to a WT plan, and cannot make specific recommendations
to the Case Manager or WT Specialist. Making a complaint to
this office does not amount to an appeal of a WSIB decision.
For more information, please see the
WSIB
Website.
Posted January 24, 2012
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