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Filing a Claim

The workplace insurance system provides benefits and services to workers who have been injured at work or who have illnesses related to work. Workplace insurance is also called workers’ compensation.

To qualify for workplace insurance benefits, you must meet the requirements set out in the Ontario law that governs workplace insurance. This law is called the Workplace Safety and Insurance Act, 1997.

How to apply for benefits

To apply for workplace insurance benefits, you must file a claim with the Workplace Safety and Insurance Board (WSIB) within the time limit. The WSIB is an agency of the Ontario government that administers the workplace safety and insurance system. If you file a claim, you have the right to get a copy of your file from the WSIB.

Types of injuries or illnesses covered

You can file a WSIB claim for most kinds of injuries and illnesses, as long as they are related to your work. If you are a spouse or dependant of someone who died as a result of a workplace injury or illness, you can file a claim for survivors’ benefits.

Types of workers covered

Most workers are covered by the WSIB, but some are not. Some industries and some types of workers are not covered by workplace insurance. If this applies to you, you may not be eligible for WSIB benefits.

Duties of worker

Once you file a WSIB claim, the law requires you to co-operate with the WSIB and your employer. You are also required report to the WSIB any changes in your health or financial situation that could affect your right to benefits.

Role of your employer

Your employer has the right to be involved in your claim. Your employer can appeal a decision the WSIB makes about your claim and, in some situations, can get a copy of your file.

Important Information

This publication contains general information only. It is not legal advice about a particular situation and is not intended to replace advice from a qualified representative. This publication was last updated on the revision date listed below.

February 1, 2013